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Well-Being in The Weill Department of Medicine

The Stanford Model of Professional Fulfillment

The Stanford Model of Professional Fulfillment, © 2016 Board of Trustees of the Leland Stanford Junior University. Used with permission. (Click for full-size image)

The Weill Department of Medicine is committed to creating an environment and fostering a culture that supports the well-being of its faculty and staff. Through partnership with the Physicians Organization and NewYork-Presbyterian Hospital’s Division of Quality and Patient Safety, our department is continuing to integrate and align resources to sustain a culture that incorporates best practices and innovation to improve work-life balance, career satisfaction, mental health, and physician engagement.

It has been long recognized that physicians and members of the healthcare team dedicate themselves to the care of others, many times at the expense of their own personal well-being. Direct correlation of the impact of work fatigue and burnout to physical and mental illness, career dissatisfaction and medical error is now well publicized and reported to affect up to 42% of US physicians, amplified by the COVID pandemic that stretched our healthcare teams to the limit.

As part of our Department’s efforts to build on the momentum of recovery, the WDOM has initiated a Well-Being Plan that emphasizes transparency and encourages active interprofessional engagement to cultivate optimism and resiliency.

Feedback and
Transparency
  • Monitor faculty responses to the annual Well-Being Survey (Mayo Clinic)
  • Department-wide updates on activities and initiatives to address needs
  • Incorporate faculty feedback in efforts to improve the work environment
     
Peer Committee
  • Monthly meetings of voluntary representatives from all divisions
  • Identify and optimize opportunities for collaboration to address areas of improvement
  • Provide feedback to and from divisions to promote longitudinal growth
     
Peer Support
Training
  • Leverage resources to develop a network for interprofessional support
  • Cultivate a culture of safety
  • Foster a systems approach to medical error
  • Full transparency with corrective action plans
     
Technology and
Workflow
  • Divisional representation in EPIC improvement efforts
  • Sharing of best practice approaches to streamlining EPIC workflow
  • Ongoing bi-directional communication with data analytics for continuous quality improvement
     
Well-Being Committee

Contact Information

Quality & Patient Safety

Dr. Jennifer I. Lee, Vice Chair

Ericka Fong, Program Manager

Sawida Worley, Administrative Specialist
Tel: (212) 746-7011

QIA-DOM@med.cornell.edu

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