Nicholas Adams, Patient Coordinator, Division of Hematology and Medical Oncology, is known for his outstanding professionalism, helpfulness, and can-do demeanor. He has also demonstrated great understanding and compassion in dealing with patients who are facing challenging situations. His willingness to go the extra mile has been recognized by physicians and supervisors. Nicholas is an inspiration for patients and a superb role model for his co-workers. He is a true star performer!
Fazeela Ali, Administrative Specialist, Division of Geriatrics and Palliative Medicine, joined her division during the pandemic and adapted to all work challenges with efficiency and ease. She swiftly became recognized for her professionalism, communication skills, organizational ability, and a can-do approach. Fazeela participated in a major initiative to assist older patients dealing with COVID-19, and they were all appreciative of her kindness and polite demeanor. Her efficiency in working with the division’s chiefs has also been outstanding and has paved the way for new projects in her future.
Shentique Brown, Staff Nurse, Division of Gastroenterology and Hepatology, exemplifies what is means to be a role model and a super star. She is known for her professionalism, outstanding work ethic, good judgment, calm demeanor, ability to work as a team player, and superb skill in the field of nursing. In the most challenging of situations, Shentique always keeps the patient in mind. Physicians and patients alike have come to known Shentique as someone who exemplifies the very best in providing excellence in the patient care setting.
Kendra Cardenas, Clinical Administrative Assistant, Division of Gastroenterology and Hepatology, is known for meeting the most challenging situations with skill and professionalism. She is recognized for her efficiency, organizational abilities, responsiveness, and positive outlook. An indispensable member of her team, she ensures quality management practices in support of genetics services at the highest level of excellence. Physicians, patients, and staff alike find Kendra to be an absolute pleasure to work with.
Bryan Cespedes, Senior Medical Secretary, Division of Pulmonary and Critical Care Medicine, is known for delivering consistently superb customer service and a willingness to go the extra mile when helping patients with scheduling visits and arranging tests. He has also been recognized for his ability to effectively listen to patients’ concerns and solve problems, even when they may be out of the scope of his daily responsibilities. A true team player, Bryan represents all the best qualities of a star performer!
Tiffany Choi, Nurse Practitioner, Division of Cardiology, is known for her extraordinary clinical skill and conscientiousness. She provides amazingly compassionate and supportive care to all patients, and her co-workers find her to be a true team player. Whenever challenges present themselves, Tiffany steps up immediately to ensure that patient care continues in an efficient and effective manner. She is considered to be an invaluable member of her division.
Corinne Clauss, Clinical Operations Administrator, Division of Endocrinology, Diabetes and Metabolism, is known for her outstanding managerial skills, attention to detail, and for creating a work environment defined by professionalism. Newly recruited to her division, Corinne swiftly learned office systems and operations with ease, while promoting divisional growth and lending guidance to her staff at all times.
Kaitlin Cruz, Practice Supervisor, Division of Cardiology, has a proven record of providing outstanding service on the front lines of patient care. She has handled challenging situations, including the COVID-19 pandemic, with maturity, skill, and compassion. Patients and staff alike feel comfortable in bringing their issues to Kaitlin, as she is most effective in resolving conflicts within a division that has grown exponentially in recent years. Kaitlin is a valued employee who ensures the highest standards.
Jessica Del Valle, Senior Patient Coordinator, Division of Infectious Diseases, is known for going the extra mile in helping patients to navigate the hospital system. Patients are appreciative of Jessica’s welcoming and professional demeanor, as well as her efficiency in handling office matters. Jessica is especially adept at managing challenging situations and finding effective solutions. It is noted that she is an employee who goes above and beyond at all times.
Ayisha Edgar, Senior Medical Secretary, Division of Pulmonary and Critical Care Medicine, exemplifies the highest level of excellence in customer service. She is known for her unceasing dedication to her patients, while answering numerous phone inquiries, scheduling ongoing appointments, and providing expert assistance with special projects when needed. Her outstanding work ethic combines an eagerness to learn with an ever-positive demeanor.
Karla Jacome, Fellowship Program Coordinator, Graduate Medical Education, is known for her outstanding skill in coordinating multiple aspects of the internal medicine residency training program. While demonstrating the highest level of professionalism, she always goes above and beyond to ensure that administrative activities run smoothly at all times. During the covid pandemic, she also pivoted successfully in implementing virtual options. Karla is considered to be indispensable in carrying out key elements of the residency training program. She is a true super star!
Souhila Hamlat, Medical Assistant, Division of Pulmonary and Critical Care Medicine, is recognized for her exceptional professionalism, industriousness, and dependability. Souhila seeks out ways to utilize her excellent skills in the best manner to improve the work environment. This includes helping to train and educate her teammates with any new information she has learned. A true team player, Souhila is one of those employees whose work always ensures that the office runs smoothly. Souhila is a star!
Shavannie Kalap, Patient Access Coordinator, Division of Cardiology, has demonstrated top-notch skill in helping patients to receive access in the medical environment. Known for her exceptional organizational ability and attention to detail, she is a valued employee in her division. Not only does she remember every single patient, as if they were a member of her own family, she welcomes new tasks that will enable the work in her division to progress at the highest level of excellence. Shavannie is a role model for success.
Patricia Kim, Research Program Coordinator, Division of Geriatrics and Palliative Medicine, has become a key member of the research enterprise in geriatrics. Supervisors note that she has swiftly learned how to implement new systems while troubleshooting protocols. She is also known for her ability to meet multiple deadlines and for fostering strong ties within the work community. Her actions have exemplified true teamwork. In addition, throughout the pandemic, Patricia handled her responsibilities with skill, professionalism, and grace.
Meron Kassa Jote, Echocardiography Specialist, Division of Cardiology, has become known as an “amazing” cardiac sonographer in a very short period of time since joining her division. Using the latest 3D state-of-the-art technology, Meron learned all the requisite skills needed in record time. Not only did she swiftly become an expert in her field, she developed a learning/teaching collaboration with her fellow colleagues through which they have all upgraded their own skill sets. Meron is also known for her upbeat and professional demeanor. She represents the very best of a new generation in echocardiography.
Sarah Mawahdeh, Senior Patient Coordinator, Division of Gastroenterology and Hepatology, exemplifies what it means to be a patient advocate. Her efficiency, compassion, and leadership in helping patients navigate the medical system has been noted by patients and staff alike. Sarah welcomes challenges and is highly adept at finding solutions. Sarah’s professionalism and her personable demeanor has helped to make the clinical setting run seamlessly. She is a valued employee who is a true star!
Kenia Meson, Senior Medical Secretary, is a new member of the Weill Department of Medicine who has swiftly established herself as a highly valuable employee working in the Division of Hematology and Medical Oncology. Kenia excels in utilizing her outstanding administrative skills and has even participated in training new hires on the secretarial staff. Her ease in handling challenges in the clinical setting is especially appreciated by supervisors and colleagues alike. She is professional, congenial, and a team player. Kenia is a star!
Beata Mikluch, Registered Nurse, Division of Hematology and Medical Oncology, represents the field of nursing at its best. Her patients greatly value her fund of knowledge, her skill in administering infusion services, and her ability to explain all of the steps involved in receiving an infusion. She demonstrates compassion and professionalism every step of the way in support of every patient she serves. Patients feel at ease with Beata and view her not only as a friend but as an advocate.
Margarette Pierre-Louis, Credentialing Coordinator, Administration, is recognized for her extraordinary efficiency and attention to detail. Margarette continually monitors her work while interacting with the department’s divisions to ensure that credentialing is completed in a timely manner. Division staff comment on Margarette’s skill in utilizing SharePoint and in keeping information up to date. Margarette is also known for her professionalism and congenial demeanor. She is a true star!
Yalitza Ramos, Senior Medical Secretary, Division of Gastroenterology and Hepatology, knows how to communicate successfully with patients and physicians alike. Yalitza communicates with clarity and efficiency, schedules patient appointments and tests with outstanding organizational skill, and anticipates the patient’s needs at every turn. Her willingness to take on extra duties in the most challenging of work scenarios, as well as her calm and pleasant demeanor, has inspired the best among her peers. Her positive attitude is contagious! Yalitza is a true professional.
Christina Reyes, Senior Medical Secretary, Division of Hematology and Medical Oncology, is recognized for her professionalism, efficiency, and courteous demeanor. Known as an exemplary employee who represents the department at the highest level of excellence, Christina continually ensures that all of the numerous administrative details that are involved in patient care, from scheduling to retrieval of records, are carried out with ease. Patients sincerely appreciate her skill and dedication to their needs.
Jeanette Rivera, Customer Service Representative, Division of Endocrinology, Diabetes and Metabolism, has been recognized by patients as representing the best in outstanding business practices. Known for her compassionate, helpful, and can-do demeanor, Jeanette goes the extra mile at all times. She handles inquiries with great efficiency, ensures that prescriptions are filled in a timely manner, and carries out all other administrative duties with excellence.
Susan Rourke, Medical Assistant, Division of Infectious Diseases, is recognized for her exceptional ability in communicating with patients in the clinical setting. Not only does she demonstrate skillful expertise in her field, she exemplifies what it means to truly care about the patients she serves. Patients say that she makes them feel respected and that she carries out her responsibilities with great efficiency. She is also known for “brightening up any room she walks into.”
Kate Zarzuela holds an M.D. and serves as a Research Coordinator (Goyal Lab) in the Division of General Internal Medicine. She has been recognized for her superb expertise in managing and coordinating clinical trials, as well as a patient registry that includes data for hundreds of patients. She also plays an important role in helping to recruit/onboard personnel to the Goyal Lab; this includes training new personnel, supervision, and management. Kate is known for her professionalism and congenial demeanor.
Feng Zhen, Transitions Coordinator, Division of General Internal Medicine, is recognized as a “can-do” employee who willingly handles extra responsibilities with ease and whenever needed. Her exemplary work at the Lower Manhattan Hospital location has ensured that transitions continue smoothly and effectively. Feng is also valued for her congeniality and professionalism.
